Phone Trouble Shooting
Here are a few things to confirm and try to help remedy phone issues you may be having:
- Ensure that the Ethernet cable is, securely, plugged into the base station.
- Ensure the other end of the Ethernet cable is plugged securely into the wall, or modem/router, Ethernet Port.
- As these are, in a sense, little computers, and sometimes the base stations require a quick power reset. Perform a power re-boot of the phones base station. Simply unplug the power cable, for about 5-10 seconds, then plug it back in and give it a minute to restart.
- Similarly, as modem/routers are typically always on and connected, they too sometimes need a quick power reset. Perform a power re-boot on your modem/router.
If these do not solve the issue(s), please email firstname.lastname@example.org
you should receive a response with in the next 24-48 hours. If the issue persists, or worsens, and you have not yet heard from support, within that time, please send an email again to email@example.com