I really need your service for when we are not staffed, are you open 24 hours a day?
Although handling calls outside of your staffed hours are important, nearly 70% of all the calls that we handle are during your staffed hours. Because we are the telephone company behind the call routing as well, we understand that the current availability covers nearly 95% of all calls that come in to the gyms that we serve. 24 hour availability wouldn’t have enough call increase, to justify the potential price increase. We want to keep the subscription fees cost effective for the gyms we serve.