FAQs | What are the Call Center's Hours of Operation?

Written by Mitchell Brusseau

Question:

What are the Call Center's Hours of Operation?

Answer:

The HelloGym Call/Contact Center's Hours of Operation currently for the United States and Canada:

Eastern Time

GymLead

Mondays - Thursdays: 9 AM - 8 PM (Local Time) || Central Time: 8 AM - 7 PM
Fridays: 9 AM - 6 PM (Local Time) || Central Time: 8 AM - 5 PM
Saturdays: 11 AM - 3 PM (Local Time) || Central Time: 10 AM - 2 PM
Sundays: Closed || Central Time: Closed

GymAnswering

Mondays - Thursdays: 10 AM - 8 PM || Central Time: 9 AM - 7 PM
Fridays: 10 AM - 6 PM || Central Time: 9 AM - 5 PM
Saturdays: 11 AM - 3 PM || Central Time: 10 AM - 2 PM
Sundays: Closed || Central Time: Closed

Central Time

GymLead

Mondays - Thursdays: 9 AM - 7 PM (Local Time)
Fridays: 9 AM - 5 PM (Local Time)
Saturdays: 10 AM - 2 PM (Local Time)
Sundays: Closed

GymAnswering

Mondays - Thursdays: 9 AM - 7 PM
Fridays: 9 AM - 5 PM
Saturdays: 10 AM - 2 PM
Sundays: Closed

Mountain Time

GymLead

Mondays - Thursdays: 9 AM - 5 PM (Local Time) || Central Time: 11 AM - 7 PM
Fridays: 9 AM - 3 PM (Local Time) || Central Time: 11 AM - 5 PM
Saturdays: 9 AM - 12 PM (Local Time) || Central Time: 11 AM - 2 PM
Sundays: Closed || Central Time: Closed

GymAnswering

Mondays - Thursdays: 7 AM - 5 PM || Central Time: 9 AM - 7 PM
Fridays: 7 AM - 3 PM || Central Time: 9 AM - 5 PM
Saturdays: 8 AM - 12 PM || Central Time: 10 AM - 2 PM
Sundays: Closed || Central Time: Closed

Arizona Time

GymLead

Depending on the Time of the Year because of Day Light Savings, AZ will follow either Mountain Time or Pacific Time. Arizona Day Time: Starts between March and April & Ends between September and November. During this time AZ outside the Navajo Nation follows Pacific Time Hours. Arizona Standard Time: Starts between September and November & Ends between March and April. During this time AZ follows Mountain Time.

GymAnswering

Depending on the Time of the Year because of Day Light Savings, AZ will follow either Mountain Time or Pacific Time. Arizona Day Time: Starts between March and April & Ends between September and November. During this time AZ outside the Navajo Nation follows Pacific Time Hours. Arizona Standard Time: Starts between September and November & Ends between March and April. During this time AZ follows Mountain Time.

For Questions about the call recaps & to follow up about a call that an agent handled, please reply to the email that contains the call in question. It will come to our team & allow us to look into the call in question.

Didn't find what you were looking for? We'd love to hear from you. Write to support@hellogym.io

HelloGym™ || General Information and Details - Frequently Asked Questions (FAQs) | What are the Call Center's Hours of Operation?

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