FAQs | How do I take a screenshot or screen video?

Written by Mitchell Brusseau

When contacting HelloGym Support or any individual/team at HelloGym, it can be very helpful to have screenshots that explain the issue(s) you're experiencing with the HelloGym system or HelloGym's Eco System of Applications (GymPhone, ALR, Vosseo, HelloGym Management, Etc.).

Screenshots can help HelloGym Support or any individual/team at HelloGym identify and resolve your issues quickly.

The operating systems on Windows, Mac, iPhone/iPad, and Android devices all have built-in screenshot and screen recording tools you can use.

Recording your screen or taking a screenshot on Windows

To learn how to take screenshots on your Windows OS (10/11) Computer (Desktop/Laptop), for Windows 10 see Using Snipping Tool to capture screenshots on the Microsoft Support website.

For Windows 11 details COMING SOON.

To learn how to screen record on your Windows OS (10/11) Computer (Desktop/Laptop), see Create screen recording on the Microsoft Support website.

Recording your screen or taking a screenshot on a Mac

To learn how to take a screenshot on a Mac, see Take a screenshot on your Mac on the Apple Support website.

To learn how to record your screen on a Mac, see How to record the screen on your Mac on the Apple Support website.

Recording your screen or taking a screenshot on an iPhone

To learn how to record your screen or take a screenshot on an iPhone, see Take a screenshot or screen recording on iPhone on the Apple Support website.

Recording your screen or take a screenshot on an iPad

To learn how to record your screen or take a screenshot on an iPad, see Take a screenshot or screen recording on iPad on the Apple Support website.

Recording your screen or taking a screenshot on an Android device

To learn how to record your screen or take a screenshot on an Android device, see Take a screenshot or record your screen on your Android device on the Google Support website.

Recording your screen with a Third-party Application

While it is nice to be able to record on your devices the format or even the file size may be too large to send or attach in an email.

This is where a Third-party Application such as Loom, Recordit, or another screen recording application comes in handy. These applications allow you to record your screen and share the video via a URL from the application's cloud storage.

Loom

Recordit

Didn't find what you were looking for? We'd love to hear from you. Write to support@hellogym.io

HelloGym™ || General Information and Details - Frequently Asked Questions (FAQs) | How do I take a screenshot or screen video?

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