Dec. 15, 2023 - HelloGym's Holiday and New Years Hours

Written by HelloGym

Happy Holidays & Happy New Year!

In honor of the upcoming Holiday Season and New Years season, we want to let you know that HelloGym will be changing it's answering hours for the Christmas and New Year's holidays.

We will be closed for the Christmas Holiday (December 24-25th) with regular hours resuming on Tuesday December 26th.

We will also be closed for the New Year's Holiday (December 31st -January 1st). Normal hours will resume on Tuesday, January 2nd, 2024.

Please share this information with all staff at your facility location(s).

We also recommend you go into your HelloGym portal to update any staffing changes for the holidays, or to provide info on any current Holiday/New Year's promotions you are offering.

If you are are a GymAnswering, GymLead, and/or a Managed SMS customer/Location(Facility), please add variation hours and/or block out your calendars (ALR, Club-OS, Etc.) accordingly.

For more details on adding the Variation Hours see below*. Variation Hours are what let our agents know if you will or will not be open/staffed over the Holidays & New Years.

If you are not a HelloGym customer with GymPhone, GymAnswering, GymLead, or Managed SMS Services, please disregard this announcement/message.

We hope you have a fun and safe Holiday Season and New Years!

*GymAnswering, GymLead, & Managed SMS Customers and Locations.

Please add Holiday Variation-Hours (Changes from Your Normal Ongoing Staffed Hours to each of your Locations within the Company Settings.

This is done on the Variation-Hours tab for each and every location that has a Gym Communication Services | Call/Contact Center Service (GymAnswering, GymLead, Etc...).

Thank you for your business!

All of us at HelloGym

HelloGym™ General Information and Details - Insights - Announcements | Dec. 15, 2023 - HelloGym's Holiday and New Years Hours