Voicemail (Web Portal)

.Your voicemail greeting can also be managed from the HelloGym Portal Dashboard.

Voicemail Greetings can be uploaded under Communications>Voicemail and Select 'GREETINGS' to pull up your 'Voicemail Greeting Library' to upload and manage new and existing greeting files.

Once the Voicemail Greeting Library is open simply select 'UPLOAD' to choose, or drag and drop, your new voicemail greeting file in a **.wav or .mp3 format**. 

Select Greetings>Upload and choose the **.wav or .mp3 format** file, then Save (Please note: from your computer the file names must have no spaces. For example, instead of naming a file 'Weekend Greeting' remove the space or add an under score between the two words. 'Weekend_Greeting') 

Now that you've successfully uploaded your new voicemail greeting, you'll want to assign it to the appropriate location by selecting 'SETTINGS'.

Next under the 'Voicemail Greetings Location Settings' on the desired location, choose your newly uploaded Greeting from the dropdown, then click on Save.

  **Please note: Voicemail greetings must be in either .mp3 or .wav format.** If you record via an app such as Voice Memos on iPhone, you will need to convert the file to one of the accepted formats. This can be done in iTunes or via an online audio converter.

If you have any questions, please feel free to reach out to support@hellogym.io.

.

.